
Software Update Blog
Catch up on all the latest releases and enhancements

Recent Updates
Composer
Latest news
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Previous Updates
This release focuses on stability improvements across Posts and Forms, with a key fix to ensure time-sensitive notifications are delivered without delay. These behind-the-scenes updates help make day-to-day site management more reliable.Form submission staff notifications were being delayed, this issue has been resolved so notifications are now delivering promptly. We've also addressed a Posts issue where pasted content could introduce unwanted style tags into the Summary field, helping keep content clean and consistent.
This release brings targeted improvements across Composer to make everyday content management smoother, more reliable, and easier to use. Updates span Forms, Location management, Messages, and overall platform stability, with several fixes that address real friction points reported by admins and end users.
This release improves the everyday reliability of Composer by reducing friction in common site management workflows across Forms, Pages, multilingual content, and search. The result is a more dependable experience for both the teams managing the site and the people using it. Several meaningful updates address longstanding issues in Forms and Pages, including expiration date limits and broken admin submission links. Search reliability is also improved with updated safeguards that help prevent search updates from getting stuck. This release resolves translation issues with dynamic content in selected languages, fixes calendar grid rendering bugs during rapid navigation, and expands the expiration date range for new forms. Clients using Mobile Apps will benefit from refined location scoping features, improved parent data access controls, and minor user interface enhancements to the moderation and channel explorer tabs, culminating in a more reliable and polished day-to-day management experience.
This release focuses on making day-to-day publishing and content management more intuitive, transparent, and efficient.. The biggest enhancements focus on helping teams better understand and manage their content at scale. We’ve expanded the Where Used functionality into Galleries, giving teams clear visibility into where gallery content is appearing across the site, so updates can be made with confidence. We’re also introducing File Format filtering in Resources, making it faster to find exactly what you need and take bulk actions more efficiently.
On the reliability side, we’ve cleaned up a few frustrating edge cases: all-day events now behave correctly on calendar grids (including imported events and timezone scenarios), new search rules can be saved consistently again, and we’ve removed a couple of “surprise” behaviors in Athletics Manager and the Constituent Directory element
This release introduces a new contact option for Staff Directories, along with a set of thoughtful updates that make Composer easier and more dependable to use every day. Schools now have more flexibility in how visitors reach staff members—offering a form-based option that helps protect contact details and reduce the risk of email exposure or spam.Alongside this new option, we’ve rolled out updates shaped by real-world usage to keep tasks running smoothly. This release makes page pickers and layout editing more reliable, improves stability for resource replacement and shared-element media, and reduces a few confusing UI moments in Locations and Site Search. We also cleaned up front-end formatting in Calendars and improved navigation in Posts. Overall, Composer should feel more consistent day to day—with fewer workarounds for admins.
This release focuses on removing roadblocks that can slow teams down during day-to-day publishing and site maintenance. Calendar Self-Service Migration now offers clearer handling for the legacy Notes field so admins can move forward confidently—without guessing whether important data will be lost.We’ve also continued improving accessibility across Composer. Resource grids now support pagination in the new accessibility-first experience, and Forms have improved CAPTCHA accessibility so more users can successfully complete verification and submit forms using keyboard and assistive technologies.
Enrollment
Latest news
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Previous Updates
For the end of summer, we’ve got a mix of visibility improvements, a refreshed calendar experience, and a long list of fixes that came directly from what schools flagged to us. Highlights include group-level announcements in Finalsite Explore, admin access to tax statements, and support for 3D Secure card verification for our schools in Europe. As always, thank you to everyone who reported an issue or shared feedback! Nearly every item below started with a school sharing a real need with us.
With summer underway and schools preparing for the next enrollment cycle, we've stayed busy shipping new capabilities and resolving issues across the platform. This update expands our External API, brings new flexibility to Finalsite Explore, expands our Leadflow integration between your Finalsite website and enrollment, and delivers a healthy batch of fixes across payments, search, and admissions.
With the school year wrapping up, we've been busy, just like you! This month's update brings a fresh new payment flow, Automated Communication Plans for your newest leads, and address autofill in the Parent Portal — plus extended reach for our External API and a more complete view of school emails in Recent Activity. And as always, we've been quietly squashing bugs in the background to keep things running smoothly across billing, lottery, calendars, and forms.
Recent updates to our Enrollment Management System (EMS) include supporting individual financial awards via our Clarity integration, a more intuitive parent experience in Finalsite Explore, updates to our payment flow look & feel, and enhanced security protocols.
In the past month, we focused on expanding our Niche integration for better data attribution, simplifying family financial management, and optimizing the direct enrollment experience for our public schools. We have also introduced a more robust embedding system for inquiry forms and enhanced administrative visibility across the platform.
This month’s updates to the Enrollment Management System (EMS) focus on streamlining the administrative login experience, strengthening data security, and fixing critical bugs to unblock administrative work during the busy admissions & enrollment season.
Messages XR Enterprise
Latest news
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Previous Updates
This release introduces real-time visibility into message preparation status with the ability to cancel an in-progress send, visibility into dedicated 10DLC numbers, test send for drag-and-drop email templates, restored Call Me to Record functionality, and more consistent push notification content.
This release introduces Single Sign-On (SSO) for MXRE, providing a more secure and unified login experience, along with per-organization role configuration and welcome email management capabilities. It also includes a number of fixes across translations, groups, and messaging.
Features and functionality within this release continue to make Messages XR Enterprise faster and easier to use. You'll find improvements to message sending, recipient management, email templates, multilingual communication, and overall system performance and security.
This release includes improvements to channel organization, along with fixes for multilingual content management, recipient selection, reporting accuracy, and overall platform reliability.
This release introduces a redesigned dashboard, role-based configuration improvements, performance optimizations for large recipient operations, and a broad set of stability and security fixes across messaging, reporting, and the editor experience.
This release introduces enhanced email template sharing and management, improved reporting accuracy, expanded accessibility support, and updates to custom automated messaging. It also includes numerous bug fixes to improve template handling, message delivery, reporting reliability, and overall system usability.
Mobile App & Chat
Latest news
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Previous Updates
This release is a massive package of upgrades and new features, arriving just in time for the new school year. Chat rooms are now organized by school with location filtering, and new text message reminders and email digests help families keep up with unread chat messages. Rounding it out: smarter notification settings and a long list of fixes reported by schools, so everyone starts back-to-school season on the right foot.
This update makes the app easier to use in more languages and smooths out the chat, sign-in, and navigation experience. We've greatly expanded the languages you can choose from, added quick ways to move around the app and stay in context, and resolved a range of issues reported by schools.
This is our most significant accessibility update ever. We’ve made our app and web chat more inclusive — supporting screen readers, keyboard navigation, larger text sizes, and more. Alongside this, we’ve resolved a variety of issues reported by schools and made the app more stable and polished throughout.
We're excited to share this update to the Finalsite Mobile App, focused on enhancing your chat experience with powerful new features and resolving important issues reported by our users. This release makes it easier to organize conversations, manage messages, and stay connected with your school community.
Our latest mobile update packs a punch with smarter chat features, richer post content, and critical usability fixes. Version 200.32.0 continues our commitment to seamless communication—wherever your community connects.
Our latest mobile update packs a punch with smarter chat features, richer post content, and critical usability fixes. Version 200.32.0 continues our commitment to seamless communication—wherever your community connects.
Welcome to Finalsite’s latest mobile app update! Version 200.31.0 brings powerful new features, enhancements, and fixes to improve your school communication experience. Whether you’re engaging with school news, events, chat, or student information, this update delivers a smoother and more reliable experience for everyone.
Welcome to Finalsite’s release blog for our New Mobile App, giving you a well-designed experience for engaging your community with school news, events, student information, parent-teacher chat, and more! In this blog, you’ll find details of the enhancements and fixes implemented during the release of the newest version, 200.3.0. We are excited to announce the release of Web Chat, allowing anyone to communicate and collaborate via URL in a browser without having to download an app or own a smartphone.
Welcome to Finalsite’s release blog for our New Mobile App! This update, version 200.2.0, offers a well-designed experience for engaging your community with school news, events, student information, parent-teacher chat, and more. Key enhancements include improved cursor behavior in the Chat feature, enhanced video playback, and a more seamless message input and browsing experience. For Mobile App-specific updates, enjoy new styling options for bullets and numbers in Posts, the ability to insert images into Post bodies, and the option to redirect visitors to an external page by clicking on the post title. Athletics event status displays now provide the most current updates, and constituent addresses can appear in the Directory with a redirect to Google Maps. Additionally, issues with partially-displaying threads, cropped long names, and keyboard problems have been resolved. Check out the full update for more details!
Welcome to Finalsite’s first release blog for our New Mobile App, giving you a well-designed experience for engaging your community with school news, events, student information, parent-teacher chat, and more! Here in this blog you’ll find details of the enhancements and fixes being implemented during the release of the newest version: 200.1.0. See more in the full update!
Ask AI
Latest news
This release gives Ask AI administrators stronger control over their knowledge sources, alongside a set of refinements and fixes that make day-to-day management more dependable. Improved URL exclusion management leads the update, with clearer chatbot responses and several reliability fixes rounding it out.
What's New
Stronger URL Exclusion Controls: Managing which URLs Ask AI crawls is now more straightforward. We've improved the experience for adding and managing URL exclusions and reorganized the source-editing view that controls them, so admins can fine-tune included and excluded URLs with less friction.
Enhancements & Improvements
Improved Calendar Event Crawling: Refined how calendar events are uploaded to the crawler so event-related questions resolve more reliably.
Cleaner Source Links in Responses: Source links now appear in their own response block, separating citations from the chatbot's answer for clearer, easier-to-scan replies.
Test & Launch Confirmation: Added a confirmation step on Test & Launch to help prevent accidental actions during setup.
Bug Fixes
URL Health Check for Reachable Sites: Corrected a URL health check that failed for reachable client websites when adding them as a source.
Previous Updates
This release focuses on enhancing administrative flexibility, improving content reliability, and strengthening the overall accessibility of the Ask AI platform. By introducing native translation support for administrators and refining how the system prioritizes website data, these updates ensure a more intuitive experience for staff and more accurate responses for families.
This release focuses on enhancing administrative flexibility, improving content reliability, and strengthening the overall accessibility of the Ask AI platform. By introducing native translation support for administrators and refining how the system prioritizes website data, these updates ensure a more intuitive experience for staff and more accurate responses for families.
This release focuses on enhancing administrative flexibility, improving content reliability, and strengthening the overall accessibility of the Ask AI platform. By introducing native translation support for administrators and refining how the system prioritizes website data, these updates ensure a more intuitive experience for staff and more accurate responses for families.
This release improves administrative control over automated content and provides deeper visibility into community needs through enhanced analytics. These updates empower districts to make proactive, informed decisions while ensuring families receive a seamless, high-quality navigation experience.
This release focuses on streamlining the administrative experience, providing deeper visibility into community engagement, and enhancing the precision of your knowledge base. By reorganizing our navigation and introducing new analytics visualizations, we are making it easier for school leaders to gain actionable insights and manage their AI assistant with confidence.
This release focuses on making Ask AI easier to manage, more insightful, and more flexible for schools. Updates include stronger Priority Q&A controls, clearer analytics, improved Knowledge Analysis workflows, and new chatbot customization options.
Payments
Latest news
Staff can now name card readers and type to search when selecting a device in Order Entry or the RevTrak Events box office and concessions. Name your reader something recognizable — like a building or location — to make it easy to find the right device without scrolling through a list.