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A Client Success Manager is your Finalsite advocate.

Here to support you, help you, and guide you throughout the entirety of your partnership with Finalsite.

Not sure where to start?

Schools love how Finalsite finds what makes them unique and translates that into an authentic digital experience.

Discover all that Finalsite has to offer.

Schools love how Finalsite finds what makes them unique and translates that into an authentic digital experience.

Improve School-to-Home Communications with Password-protected Portals.

Portals provide a safe and secure place for your community to access information that's just for them on every device.

Sarah Gordon, Assistant Director of Communications
Choate Rosemary Hall

A best-of-breed approach to give you the "all in one" solution you need.

We focus on the critical function of marketing and communication, while leveraging relationships and integrations with 70+ partners to provide a more seamless experience between the school and your constituents.

A team of 200, Finalsite has been serving schools worldwide for 20 years.

Our business has been for and about schools since the beginning, which is why 95% of clients stay with us year over year.

Save Time and Enhance Data Integrity

Our secure integrations with popular SIS providers mean you can replace timely manual data uploads with our automatic transfers for a seamless solution.

Sarah Gordon, Assistant Director of Communications
Choate Rosemary Hall
client success team

We Work For You.

Your website is in good hands, 24/7.

Lucky you: your school is a Finalsite school and we love working with your team!

If you're currently using the Finalsite Platform, this is the place for you! Just like the portals you create for faculty, staff, parents, students and alumni, our new client portal is meant to be your launchpad to get you everywhere you need to go. Whether you're new to Finalsite and have no idea who (or what?) your Client Success Manager is, or you need to submit a ticket, you'll find quick access to resources at your fingertips.

QUICK CSM CONTACT QUICK SUPPORT HELP

Looking for examples of what other schools like yours are creating?

If you need ideas for the new parent portal you’ll roll out during the summer, or want to know what other schools are including in their infographics, our Web Design and Enhancement Example Library is the place to be.

finalsite employee working with a finalsite client on a laptop laughing smiling broadly

Help when you need it.

You have access to one CSM...and many of our amazing Support team members! Client Success knows a little bit about a lot of things, and Support has many experts that specialist in design, data, development and more.

Not sure where to start? Start with the Frequently Asked Questions that will point you in the right direction. You’ll find information for those new to Finalsite as well as resources to answer all your questions — big or small! You'll also find out how Client Success and Support work as a team to make sure you have the tools you need to be successful with your online presence.

CLIENT SUCCESS BY THE NUMBERS

95%

Client Retention Rate

Our business has been for and about schools since the beginning, which is why clients stay with us year over year.

2200+

Clients Worldwide

Independent schools, districts of many schools, international schools, providers of higher education… you name it!

100+

Years of K-12 Experience

Our Client Success team is made up of former teachers and directors of admissions, advancement, communications and more.

70+

Countries Worldwide

Schools and associations work with Finalsite around the globe, including the U.S… and our Client Success Managers are worldwide too!

Speaking with Client Success Manager

Explore Products

Finalsite is continually adding to and improving its offerings. Explore our products and learn how they can help you meet your specific goals.

We know that your school is special, and we thrive on creating solutions just for you. Finalsite’s modules and services come together behind the scenes to put your best foot forward on your marketing site. Want to know more about what our current offerings are and how you can start using them? Visit our "Products and Services" section to dive deeper into our solutions and learn how we can help you meet your goals.

EXPLORE OUR PRODUCTS

Upcoming Webinars, Trainings, Workshops, and More!

Cincinnati Hills Christian Academy

"I’m grateful to work with a vendor that works hard every day to earn the payment they demand of their clients. Ryan regularly invests time in strategic conversations to help me figure out how to best use this powerful software."

Jane Haslem
Website and Database Application Manager

JSerra Catholic School

"We've been with Finalsite now for three years, and previously, 'Client Success Manager' was just a fancy term for sales. But with Sam, the experience has been completely different. I’m grateful for Sam’s expertise and willingness to share her knowledge."

Nikki Nguyen
Webmaster

clients having fun at training

Training & Professional Development

Want a custom-created training experience for your school and website? We’ll share best practices and even come to you!

Simply looking for some professional development? You've come to the right place.

Prefer to binge watch videos Netflix-style? We have recorded best practice webinars and training videos ready for viewing. Need a more personal touch? We can set you up with live training or you can come to any one of our local events. If you know what you want and have only a bit of time, search through our Knowledge Base or blogs to read on your own time.

UPCOMING TRAININGS

Request On-Site Training Info

If you and your team want a dedicated support specialist to come to you, submit a request and we'll be in touch shortly!

Finalsite University

Want to be immersed in more best practices? Don't miss this year's FinalsiteU conference coming up in June.