New to Finalsite?
Helpful Information For Finalsite Website Admins
If you're a new site admin, using a new CMS can be overwhelming. We want to make this process as easy for you as possible. Below are some valuable resources you can now use as a new site admin.
When and How Do I Contact Support?
With a specific product question, problem or need guidance on how to use the software.
Delete, lose or move something?
You accidentally delete, lose, or move something important and you need it restored.
Constituents can’t log in to the site or you have a business-critical problem related to the site.
When do I contact my Client Success Manager?
Discuss your school's contract.
Question regarding your school’s contract with Finalsite.
Looking for best practices?
You’re looking for best practices or examples from other schools but not sure where to find them.
Find out how Finalsite can help.
You have a high-level strategic challenge on campus and want to understand how Finalsite solutions can help.
Time for a new product or demo?
You need to make a purchase or want a product demo.
Need to find something in the Finalsite platform?
You need help navigating Finalsite and aren’t sure where to go.
As a client, you have the following free resources at your fingertips:
Full Product & Service Guide | Including data integrations, SEO, social media management, and more
Finalsite Blog | Filled with best practices, case studies & latest trends for improving your online presence
Live Webinars | We host at least 3 live webinars/month in multiple
timezonesfor your convenience
Online Resources Library | Download dozens of free ebooks, whitepapers, reports and on-demand webinars to improve your website
If you and your team want a dedicated support specialist to come to you, submit a request and we'll be in touch shortly!
Join us virtually at a free upcoming webinar!