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A Client Success Manager is your Finalsite advocate.

Here to support you, help you, and guide you throughout the entirety of your partnership with Finalsite.

Not sure where to start?

Our business has been for and about schools since the beginning, which is why 95% of clients stay with us year over year.

Discover all that Finalsite has to offer.

Schools love how Finalsite finds what makes them unique and translates that into an authentic digital experience.

Improve School-to-Home Communications with Password-protected Portals.

Portals provide a safe and secure place for your community to access information that's just for them on every device.

Sarah Gordon, Assistant Director of Communications
Choate Rosemary Hall

A best-of-breed approach to give you the "all in one" solution you need.

We focus on the critical function of marketing and communication, while leveraging relationships and integrations with 70+ partners to provide a more seamless experience between the school and your constituents.

A team of 200, Finalsite has been serving schools worldwide for 20 years.

Our business has been for and about schools since the beginning, which is why 95% of clients stay with us year over year.

Save Time and Enhance Data Integrity

Our secure integrations with popular SIS providers mean you can replace timely manual data uploads with our automatic transfers for a seamless solution.

Sarah Gordon, Assistant Director of Communications
Choate Rosemary Hall

New to Finalsite?

Helpful Information For Finalsite Website Admins

If you're a new site admin, using a new CMS can be overwhelming. We want to make this process as easy for you as possible. Below are some valuable resources you can now use as a new site admin.


Tips and Tricks

How do I log in to my school's website?

Add /admin to your school's main URL
Example: www.yourschoolname.org/admin

Where do I find product info?

We recommend finding information on the Finalsite Training portal or Knowledge Base.


When and How Do I Contact Support?

Product Questions

With a specific product question, problem or need guidance on how to use the software.

Delete, lose or move something?

You accidentally delete, lose, or move something important and you need it restored.

Login Troubles

Constituents can’t log in to the site or you have a business-critical problem related to the site.

Client Success Manager with Client

When do I contact my Client Success Manager?

Discuss your school's contract.

Question regarding your school’s contract with Finalsite.

Looking for best practices?

You’re looking for best practices or examples from other schools but not sure where to find them.

Find out how Finalsite can help.

You have a high-level strategic challenge on campus and want to understand how Finalsite solutions can help.

Time for a new product or demo?

You need to make a purchase or want a product demo.

Need to find something in the Finalsite platform?

You need help navigating Finalsite and aren’t sure where to go.

As a client, you have the following free resources at your fingertips:

  • Full Product & Service Guide | Including data integrations, SEO, social media management, and more

  • Finalsite Blog | Filled with best practices, case studies & latest trends for improving your online presence

  • Live Webinars | We host at least 3 live webinars/month in multiple timezones for your convenience

  • Online Resources Library | Download dozens of free ebooks, whitepapers, reports and on-demand webinars to improve your website

Request On-Site Training Info

If you and your team want a dedicated support specialist to come to you, submit a request and we'll be in touch shortly!

Hear Best Practices Right From Your Computer

Join us virtually at a free upcoming webinar!