You and Your Finalsite Client Success Manager

Your Finalsite Client Success Manager is here to support you, help you, and guide you along the length of your partnership with Finalsite.

Each Finalsite client is assigned a Client Success Manager who is the main point of contact for the length of the Finalsite contract. He or she is very familiar with their clients' Finalsite contracts and arranges regular meetings with each client to make sure all questions, needs, ideas etc. are addressed. See below for more on Client Success and how to connect with your CSM!

Not sure who your client success manager is? Email clientsuccess@finalsite.com with your school name and contact info, and your client success manager will reach out.

What is Client Success?

YOUR Client Success Manager Can Help You:

  • Learn more about your current Finalsite partnership and contract
  • Add new design, software, integrations, consulting services and more to your contract
  • Explore online examples from other Finalsite clients as you improve your site
  • Brainstorm your long-term goals for your website and how they tie to your overall strategic goals
  • And, find help when you are not sure where to start!

Schedule a Call/Visit to Learn More

Connect with your Client Success Manager today to schedule an in-person meeting or virtual call to discuss your questions and goals.

Talk To Us

Speaking with Client Success Manager

Finalsite's Client Support Team

Nick Connolly

Nick Connolly

Currently living in MA with my partner Lindsey and our two cats, Jonah and Yeedo. I love coffee, collecting vinyl records, and speedrunning my favorite retro video games. 

Robyn Erman

Robyn Erman

An empathic and collaborative problem-solver with an eye for beauty and detail, I've worked at several independent schools in communications, alumni relations, development, and coaching volleyball. My favorite activities include family road trips, nature photography, and eating cookies.

Lori Foster

Lori Foster

Hard working CSM from across the pond at Finalsite UK.

Kyle Gresh

Kyle Gresh

CT Native. Boston sports fan. Loves to play golf, basketball, and soccer. Enjoys spending time with family & friends.

Gerard Gustafson

Gerard Gustafson

Born and raised in southern CT. Outdoor aficionado, automotive enthusiast, beer connoisseur and your #1 resource for useless trivia.

Lorrie Jackson

Lorrie Jackson

Nine year Finalsite veteran based in Memphis. Former teacher and school marketing director. I love hiking, camping, and volunteering as a high school band booster.
Sheryl Jenkins

Sheryl Jenkins

For the last 13 years, I have called the East Coast my home, where I spend most of my time with my Partner, Gil, his dog Molly and his two sons. I am a huge college sports fan - football and basketball mainly- but really love professional hockey- my all-time favorite team growing up was the Red Wings. Today, I follow the Bruins. I am an avid cook, wine and craft beer enthusiast and lover of coffee. 

Meredith Kaplan

Meredith Kaplan

WeHa, CT native/enthusiast, football (soccer) player/coach, textbook middle child, diehard Celtics & Tottenham fan whilst living the expat life!
Alex Lo

Alex Lo

CT native,  father of two,  podcast and audiobook fanatic.  I love to run in hot weather and my dream vacation destination is the Caribbean.
Tim McDonough

Tim McDonough

Father of two, husband, speaker, blogger, recovering admissions director, runner, vegetarian, Celtics fan, fanatical about coffee and music.
Becky McGuire

Becky McGuire

I live in Simsbury, CT with my husband, three kids and dog. I love spending time together with my family and enjoy running, working out and staying active. I'm a diehard coffee drinker!

Ryan Nolan

Ryan Nolan

Once upon a time I was a Director of Digital Design and Marketing at an Independent high school in CT. For over a year now I’ve brought my communications experience to Finalsite. I love LEGO’s, roller coasters, iced coffee and sports!
Nick Provost

Nick Provost

Bruins, Patriots, and Celtic's fan (of course). I enjoy watching a good show or movie with my long time and gorgeous girlfriend both inside and out. I was once a passionate PC gamer and a volleyball player. I enjoy spending time with family and playing with my two high energy, fun, and loving nephews.
Sarah Rude

Sarah Rude

Jennifer Settle

Jennifer Settle

Mom, crafter, artist. Enjoys reading, board games, anime, hikes, and the ocean. Stops to greet every dog she sees.
Sam Spain

Sam Spain

Back in CT but still obsessed with Boston and its sports teams. Loves sushi, roller coasters, Game of Thrones and robots.
Anthony Tata

Anthony Tata

Websites for schools and colleges are more important than ever before. Prospective parents, prospective students, parents of enrolled students, enrolled students, faculty, staff and alumni interact with the website more times than they visit school campus in person. Finalsite's motto is "Better Tools. Stronger Schools." My role as Director of Client Success for Finalsite's Independent School clients is to add value by helping schools implement the best website strategies to meet their goals for engagement and community building. Connect with Anthony on LinkedIN.
Susan Verbeke

Susan Verbeke

Sergio Villareal

Sergio Villareal

From the Bay area and now near Reno, I’m a professional photographer and love talking design with our schools. And a foodie as well!
Pamela Wallace

Pamela Wallace

American expat turned permanent Hong Kong resident. Loves Finalsite and helping our International clients succeed! Enjoys dragon boating, playing keyboards (praise band), hiking with hubby & doggo's, and ANYthing horsey.