You and your Finalsite Client Success Manager
Here to support you, help you, and guide you throughout the entirety of your partnership with Finalsite.
Ready when you are.
Not sure who your Client Success Manager is? Email clientsuccess@finalsite.com with your school name and contact info, and yours will reach out.
Each Finalsite school is assigned a Client Success Manager who is the main point of contact for the length of the Finalsite contract. He or she is very familiar with your Finalsite contract and arranges regular meetings with you to make sure all burning questions, current needs and big ideas are addressed.
We are your Finalsite advocates and will connect with you at least every few months, by phone or face-to-face when we can! Get in touch with your CSM when you don’t know where to start, or when you have questions about new Finalsite features, your contract, or starting a new redesign or digital marketing campaign project.
Finalsite's Client Success Team
Nick Connolly
Currently living in MA with my partner Lindsey and our two cats, Jonah and Yeedo. I love coffee, collecting vinyl records, and speedrunning my favorite retro video games.
Robyn Erman
An empathic and collaborative problem-solver with an eye for beauty and detail, I've worked at several independent schools in communications, alumni relations, development, and coaching volleyball. My favorite activities include family road trips, nature photography, and eating cookies.
Lori Foster
Hard working CSM from across the pond at Finalsite UK.
Kyle Gresh
CT Native. Boston sports fan. Loves to play golf, basketball, and soccer. Enjoys spending time with family & friends.
Gerard Gustafson
Born and raised in southern CT. Outdoor aficionado, automotive enthusiast, beer connoisseur and your #1 resource for useless trivia.
Lorrie Jackson
Sheryl Jenkins
For the last 13 years, I have called the East Coast my home, where I spend most of my time with my Partner, Gil, his dog Molly and his two sons. I am a huge college sports fan - football and basketball mainly- but really love professional hockey- my all-time favorite team growing up was the Red Wings. Today, I follow the Bruins. I am an avid cook, wine and craft beer enthusiast and lover of coffee.
Meredith Kaplan
Alex Lo
Tim McDonough
Becky McGuire
I live in Simsbury, CT with my husband, three kids and dog. I love spending time together with my family and enjoy running, working out and staying active. I'm a diehard coffee drinker!
Ryan Nolan
Nick Provost
Sarah Rude
Jennifer Settle
Sam Spain
Anthony Tata
Susan Verbeke
Sergio Villareal
Pamela Wallace
American expat turned permanent Hong Kong resident. Loves Finalsite and helping our International clients succeed! Enjoys dragon boating, playing keyboards (praise band), hiking with hubby & doggo's, and ANYthing horsey.
Your Client Success Manager Can Help You:
- Learn more about your current Finalsite partnership and contract
- Add new design, software, integrations, consulting services and more to your contract
- Explore online examples from other Finalsite clients as you improve your site
- Brainstorm your long-term goals for your website and how they tie to your overall strategic goals
- And, find help when you are not sure where to start!
Collaborate With Experts
Brainstorm your long-term goals for your website and how they tie to your overall strategic goals.
Add Design and Software
Add new design, software, integrations, consulting services and more to your current contract.
Discover New Ideas
Explore online examples from other Finalsite clients as you improve your site.
Contract Details
Learn more about your current Finalsite partnership and contract by simply asking your Client Success Manager!
Get In Touch With Your Client Success Manager
Connect with your Client Success Manager today to schedule an in-person meeting, video chat or quick call to discuss your questions and goals. We're always excited to hear from you!