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Security and Data Privacy

Segmentation and Isolation

 Our Commitment to Security and Privacy

At Finalsite, we understand the trust that educational institutions place in us when they use our platform. Security isn’t just an add-on for us—it’s a foundational part of how we design, build, and maintain our products. We know that protecting sensitive data and ensuring its privacy is essential, especially in education. That’s why we have carefully woven best practices and robust safeguards into every layer of our infrastructure, software, and data management processes.

Secure Infrastructure Built on Cloud Excellence

We rely on the best of cloud technology, with infrastructure hosted across Google Cloud Platform (GCP) and Amazon Web Services (AWS). Using Kubernetes and containerization, we’ve designed an environment that is not only resilient and scalable but also highly secure. Here’s how we ensure the security of our infrastructure:

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Strong Segmentation and Isolation →

By carefully segmenting and isolating environments, we limit risks and ensure that each part of our system is protected independently. This way, an issue in one area remains contained.

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Intelligent Identity and Access Management (IAM) →

Access to our systems is tightly controlled using robust identity and access management practices, giving us fine-grained control over who can access which resources. This way, we operate with a strong commitment to least-privilege access—keeping systems safe by giving people access only to what they need.

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Centralized Monitoring and Response with Advanced Tools →

We’ve centralized our security monitoring and response with a Security Information and Event Management (SIEM) system and Cloud Native Application Protection Platform (CNAPP). This unified approach means we have visibility across our environments, allowing our security teams to detect, analyze, and respond to potential threats swiftly.

Proactive Vulnerability Management

We don’t wait for issues to arise—we actively hunt for potential vulnerabilities and resolve them before they can impact our systems. Our vulnerability management program is comprehensive, designed to identify and remediate security weaknesses in a timely manner:

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Continuous Scanning and Patch Management →

We conduct continuous scans of our infrastructure and application layers, identifying any vulnerabilities as they emerge. We adhere to a rigorous patch management process to address these vulnerabilities swiftly, often before they can be exploited.

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Regular Penetration Testing and Remediation →

Our external penetration testing is complemented by internal security testing, allowing us to assess our systems under real-world conditions. When vulnerabilities are discovered, we have a rapid-response remediation process in place to mitigate risks as quickly as possible.

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Collaborative Threat Intelligence →

We stay informed on the latest security threats and vulnerabilities through participation in threat intelligence networks and communities. This enables us to proactively defend against emerging risks and maintain an up-to-date view of the security landscape.

Building Security into Every Step of Development

We believe secure software isn’t something you tack on at the end of development. It’s integrated from day one. Our development practices follow the latest NIST CSF 2.0 standards and the OWASP Software Assurance Maturity Model (SAMM). This means:

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Automated Security Scanning and Dependency Management →

Automated tools like Static Application Security Testing (SAST) and dependency management scan our code for vulnerabilities, enabling our teams to fix them earlier in the development process.

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Secure SDLC (Software Development Life Cycle) →

Security isn’t just a checklist item—it’s embedded in our SDLC. Each product we create goes through security reviews at specific checkpoints, so every feature we release meets the our security standards.

Commitment to Data Privacy and Resilience

We understand that data is at the heart of educational organizations, and we take its protection seriously. Our commitment to privacy, compliance, and resilience is unwavering:

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GDPR Compliance and Privacy-First Policies →

We adhere to GDPR standards, maintaining privacy-first policies that prioritize users’ rights over their data. This isn’t just about compliance; it’s about respect for personal data.

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Data Confidentiality with Encryption →

We encrypt sensitive data both in transit and at rest, so data remains secure and private at every stage.

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Comprehensive Backup and Recovery →

Our data backup and recovery processes are built to ensure that data remains available, even in the event of unexpected challenges. Our teams are proactive, ensuring that the data you trust us with is always protected and recoverable.

Security is a journey, not a destination.

That’s why we’re continually refining our protocols, learning from the latest industry developments, and staying adaptable to the evolving security landscape. We’re here to ensure your data is protected, allowing you to focus on what matters—empowering and educating your community.

More information can be found in our Finalsite Trust Center.

REQUEST ACCESS TO OUR TRUST CENTER

 

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